Mission Statement & Core Principles

Canadian Access & Door Systems and The Garage Door Depot® collectively have a goal to become the market leader in the sales, service and installation of commercial/residential overhead doors, access systems and related products. To accomplish this, we will deliver to our customer's world class customer service, competitive high quality products and ongoing professional support. We will achieve this through listening to our customer needs, being proactive, hiring and training the best staff and leading through an accountable management team.

Core Guiding Principles

Our Corporate Guiding Principles are the broad philosophy that guides our company throughout its existence and through all circumstances, irrespective of any changes we have in our goals, strategies, products, services and our leadership.

Customer Driven

• Know your customers
• Understand the customer's perspective & needs
• Work as an integrated company to meet our customers' needs

Respect & Integrity

• Treat each other as intelligent and valued individuals
• Communicate directly, honestly & with respect
• Celebrate our successes and the successes of others
• Be a Humble Student - offer and receive guidance freely
• Encourage excellence and growth within our team

Execute with Impact & Excellence

• Use resources wisely to fulfill both our corporate needs and that of the customer
• Improve processes continuously
• Remove barriers that inhibit excellence
• Embrace teamwork
• Acknowledge mistakes early and address them

Know Our Business

• Know what makes our company a profitable & successful entity
• Know our products & services and how to apply them to our customers' needs
• Know what's going on in our company & in the industry we are part of
• Be part of what makes us better by offering ideas, strategies & improvements
• Be an expert at what you do and encourage others to be the same

Be Company Minded

• Act with integrity and how you would if this were your company
• Understand that reputation matters and treat ours as your own
• Be a leader in the company, no matter what your role
• Make a positive contribution to our business, our staff & our communities

Increase Our Value

• Deliver consistent and growing results
• Adhere to our strategies, guidelines, policies and our principles
• Be performance driven - value & reward high performers, reward leaders who develop their people, and constantly strive to increase performance standards