Testimonials from Garage Door Depot® Customers & Franchisees
What Our Customers Are SayingI wanted to thank you for taking on the task of repairing our garage door (rather than trying to sell me on a new one like other companies... given the fact I had just replaced all the hardware and the springs were still in good shape). The door looks better than it did before and operates smoother than it did before! It looks like you have reinforced the damaged section adequately so I'm hoping to get a reasonable life out of the door. Thanks again and I will be coming to you when I need a new garage door. All the best with your business.
Dave O, Calgary, Alberta - "Happy Calgary Customer"
Thank you for the excellent job you did on installing our new garage door. You exceeded our expectations on quality, time and service!
We expected a bit of a drawn out project due to the type of door requested and additional frame construction needed, but you handled it all in less time than expected and under budget!
You truly delivered on an end-to-end customer service for which we couldn't be more thrilled.
Don and Sue, Victoria, British Columbia
I wanted to send you an email to express our thanks for doing such a great job of relocating our garage doors. We especially appreciated the fact that you arrived at our home when you said you would and that you were exceptionally professional the entire time you were doing the installation. Thank you for coordinating your work around the work we had to do and also for going above and beyond what was expected when we needed a helping hand with our project. You have a great work ethic and an excellent demeanour. Your prices and value for money simply cannot be beat. As we mentioned at our house, we'll definitely be recommending you to our friends and co-workers who may need garage door servicing done. Thanks again!
I wanted to thank The Garage Door Depot for doing such a great job in replacing our two old hinge-type garage doors. Monte M. started right on time on the day that Paul K gave us, and I could not believe how efficiently Monte had the old doors completely removed and how quickly he had the new ones installed. It only took about 7 hours in total, including the custom framing that was needed and providing instructions-he knows his stuff since he predicted he'd be gone by 4 pm. The aluminum capping was done the next business day and the colours were perfect. We are proud owners of new Costco garage doors and they look and function like high end doors. The extra features are wonderful too, such as the electric safety 'laser' eyes and the remote keyless entry keypad that Monte mounted in a convenient spot. People have been asking us where we got the doors and we tell them 'Costco!!'. I would say that Costco is lucky to have the Garage Door Depot installing doors for them. Thanks again.
I just wanted to drop you a note to say how happy and impressed I am with your company, as well with your technician Monte! I cannot say enough about him. Very professional, knowledgeable and pleasant! He noted several small problems that could have become serious with time. The door runs so quietly and smooth now. I was also pleased with what I was charged! I will never forget it and be assured that you will see new customers through any referrals I can make. I mentioned to Monte that I will drop by in the spring and purchase an exterior keypad from you. Again Thank You so very much!!!.
John, Toronto, Ontario
I'm very happy with the service by Jeff, your representative who repaired my garage door in Mississauga. He arrived in a clean, professionally identified truck, courteously pointed out what had to be done and completed the repair in a short time for exactly rate quoted on the phone. He also performed a number of other adjustments and lubrications. There is no doubt I'll call again when needing garage door service.
Thank you. Dave P, Mississauga, Ontario
Rod was just fantastic and so thorough with trying to troubleshoot the problems with our door. He was very informative and patient with all our questions. The whole Garage Door Depot experience has been great and everyone I have talked to in the office has been so helpful and nice.
I had an excellent experience with Amanda in sales and Thomas, the installer. He was great and he did a fantastic job. I'm a key person in this neighborhood and I'll be telling everyone to get in touch with The Garage Door Depot for their new garage doors.
I am very happy with Ross and his work. He was quick and fast and I'm very happy with the service I received.
Del B, Langley, British Columbia
I want to commend the two men from Garage Door Depot who helped me with my garage door purchase. They were very helpful and a pleasure to deal with. I was just "tickled" with the service I got!
Beryl P, Sidney, British Columbia
Ross from The Garage Door Depot is one the best technicians I've ever dealt with. We're a property manager and this is very important to our success with the buildings we manage.
I think it always needs to be mentioned when someone in today's fast paced world gives you exceptional service. Paul at The Garage Door Depot of Toronto is one of those rare and wonderful men. Even though the task ahead of him was overwhelmingly frustrating and also in the rain, he conquered my garage door problems. I would never hesitate to recommend your company and if I have any need related to my garage you are the people to call. ....but I of course will ask for Paul!
Michelle D, Toronto, Ontario
What Our Franchise Owners Are Saying
Over the last year, we have been researching different business ventures with the desire to start a business that would allow us to work for ourselves and to successfully grow that business into something that would be rewarding both personally and professionally. After our first conversation with Patrick and Dean, we started researching the market. We found that Winnipeg was lacking options and it was the only province that GDD had not yet entered. The fact that they were a young fast growing Canadian company that was confident in their product and service inspired us. Everything from the first conversation with Patrick, to the presentation, to the website and articles online, we couldn't find anything that gave us reason to believe the company would be anything but a success.
Dean and June Murfitt, Owners
Winnipeg Garage Door Depot Manitoba
After researching an assortment of business possibilities, Mike decided on The Garage Door Depot®. He said, "As we are currently involved in the construction industry it just makes sense to choose a business venture associated with it. With our many years of business experience and the ever increasing growth in the province, we feel that joining the Garage Door Depot® is an opportunity with infinite possibilities." Debbie adds, "Going to Coquitlam to meet with Patrick Rutten and Dean Carman was a true pleasure. I found it to be extremely informative, with no pressure to invest. We are pleased to be an integral part of the company's expansion into the Province of Saskatchewan."
Mike and Debbie Dirven, Owners
Yorkton Garage Door Depot Saskatchewan
After two years and countless hours of looking at other businesses for the exact mix we were looking for, we found The Garage Door Depot®. The fact that they were a young, fast growing company that represented quality products, had a strong vision for the future, backed up their products with a high level of customer service and that we would be getting involved very early on in their expansion is what initially interested us. After flying to meet both Dean and Patrick and talking to them further it became more apparent that they had not only a strong commitment to customer service but also had good strong business ethics and were very committed to ensuring that these same traits were represented in the franchises they were growing in the Canadian marketplace, something that was very important to us. As these closely align with our own business practices and morals we were excited to find that after almost two years of searching we had finally found a company that was synergistic with our own in terms of quality of product line, service standards and business practices.
Jim Goode, Owner
Edmonton Garage Door Depot Alberta
As we were searching and meeting with prospective franchises we came across The Garage Door Depot® model. I was so impressed with Patrick Rutten in his presentation and CONFIDENCE that it propelled us to start the process. While taking in all the training and information to be successful in a competitive market, I knew Dean, Dennis and Patrick had a perfect model for Cathy and I to bring to the east coast of Canada.