My apartment garage door makes a ton of noise in my unit (I’m directly above) and Strata refuses to do further work saying “there is nothing more they could do”. I wanted a second opinion so I called The Garage Door Depot in Kelowna and Dave met me in the same day to provide in depth detail of what they could do to mitigate the noise. I especially appreciated this because I told them that strata would likely use their own garage door company (Joshua Doors) to fix. Dave said they could have used nylon rollers and updated the motor to a more top of the line model to fix the issue. Unfortunately I am still fighting with strata and the case is being brought to the CRT, but I was able to provide this information with an estimate from the Garage Door Depot to help my case. I sincerely hope that I can convince them to use you when I win this case. Amazing customer service!
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